1. Who We Are
Tessa Gough & Associates comprises Tessa Gough, along with individual Associates who are engaged to provide Expert Witness medico-legal reports for and on behalf of the company. We also carry out Immediate needs assessments and case management when required.
2. Information We Collect
If you do submit personal information by submitting either a feedback or quick contact form, then you can be assured that we will use any personal information only to support any continuing relationship with Tessa Gough & Associates.
The type of personal information we collect is kept to a minimum, in order for us to communicate with you and respond appropriately to any enquiry or contact that you make. This is typically only your name and other key contact information such as postal address, telephone number or email address.
We may also collect non-personally identifying information about your visit to our website using cookies. This information may include the pages you browse and services viewed.
No personal data is stored in the cookies, and they are stored only for the duration of your visit to our web pages.
3. How We Use That Information
If you choose to provide us with personal information, it will only be used in support of the intended purposes for which it was submitted.
4. How Long Do We Keep Your Information For?
To make sure we meet our legal data protection and privacy obligations, we only hold onto your information for as long as we need it for the purposes we acquired it for in the first place.
In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period afterwards. After that we will delete it, other than where we lawfully need to keep any data (7 years for accounting records and VAT reporting).
5. Your Rights
Access to information held about you:
You have the right to request what personal information we hold about you. This is sometimes called a ‘Data Subject Access Report’.
If we agree that we are obliged to provide personal information to you (or to someone else on your behalf) then we will provide it free of charge.
All Subject Access requests must be made in writing, and we may take additional steps to ensure the requestor is legally entitled to the information being requested.
All requests will be completed within 28 working days.
6. Information Security
Tessa Gough & Associates recognises that it is important to protect personal information from misuse and abuse, and about privacy in general.
We review our technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction. We use industry-standard certificates to provide encryption of data in transit where applicable; for example, all access to the server we use internally is covered by secure connections.
Please be aware that communications over the internet, such as emails/webmails, are not secure unless they have been encrypted.
Our facilities and services are constantly monitored and reviewed for security and integrity purposes, and in the event of a data breach at any level this will be reported to clients immediately, and certainly within 72 hours upon noticing the breach, with full disclosure of any breach and its likely impact on personal data stored on the facility.